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Executive - Inside Sales

Posted On : 26 Oct, 2021 Sales & Marketing 12 Traits Refer this Job

Department: Sales & Marketing | Job Location - H.O., Kolkata | Report To - Manager-Sales & Marketing

QUALIFICATIONS & EXPERIENCE
Educational Qualification: Mandatory Bachelor Degree ; Diploma / Post Graduation in Marketing / Communication (Preferable)
Experience: 1-2 years
Gender: Female candidate preferable
AVAILABILITY OF EMPLOYEE TRANSPORTATION IN THE GIVEN ROUTES
1. a) Howrah Station to H.O. b) Dakshineswar-Dumdum Airport to H.O.
KEY RESPONSIBILITY
MAINTAINING & MANAGING SERVICE MATTERS RELATED TO CURRENT CLIENTS: MANAGING SALES ORDER FULFILLMENT
Registration of Purchase Orders
Coordination with Branches and Departments
Communication with Clients
Relationship management, Sales promotions activities, clients problems and resolutions
MAINTAINING & MANAGING SERVICE MATTERS RELATED TO CURRENT CLIENTS: MANAGING AND HANDLING COMPLAINTS AND CASES
Registration of Complaints and Cases
Coordination with Branches and Departments
Make Plans for Generating New Leads in Existing and New segments
Communication with Clients
BUSINESS DEVELOPMENT THROUGH NEW CUSTOMERS AND LEAD GENERATION : CONDUCTING RESEARCH & ANALYSIS FOR TARGET INFORMATION
Customer payment collection and processing
Measure the effectiveness of marketing campaign using analytics tool
BUSINESS DEVELOPMENT THROUGH NEW CUSTOMERS AND LEAD GENERATION : LEAD GENERATION
Email marketing campaign development and execution
Sales tele-calling campaign execution
Whatsapp campaign execution
Social Media campaign development and execution
Create and update sales presentations, proposals and contracts
Attend trade shows, conferences, and other industry events
ENSURING CONTINUATION AND RETENTION OF BUSINESS THROUGH REPEAT SALES : MANAGING SALES THROUGH REPEAT SALES WITH THE CLIENT
Sales data analysis
Securing Repeat Sales
Resolution of potential opportunity loss cases
Escalation to higher level for unresolved potential opportunity loss cases